A clear return policy reduces customer anxiety and prevents "chargeback" disputes.
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Eligibility: Which items can be returned (e.g., must be unused, tags attached).
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Return Window: The timeframe for returns (e.g., 14 or 30 days from delivery).
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Refund Process: Whether the refund goes back to the original payment method or as store credit.
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Return Shipping Fees: State clearly if the customer pays for return shipping or if it’s free